Orders placed on working days before 11:30 a.m. will be delivered to the courier the same day. Orders placed on non-working days or after 11:30 a.m. will be delivered to the courier on the next working day. Once we have accepted your order, we will email you the Air Waybill Number (AWB). You can track the progress of the delivery on the courier company's website. By default, we use the Sameday Delivery courier service, delivery typically takes place within 1-2 working days.

If you want to return a product ordered from Thundersell.hu, you can do so by courier service. At Thundersell.hu, we all independently determine how customers accept returns, so it is important to check with the seller before logging the return request. Below you will find the returns policy of our partners:

1. The right to withdraw from the purchase

You have the right to cancel the purchase without reason within 14 days of receiving the ordered products. You can notify the Merchant of your intention to cancel at the e-mail address info@thundersell.hu or in a letter sent to the Merchant's registered office. These statements must clearly indicate the intention to withdraw.

The declaration of withdrawal can also be made on the trader's online interface, the data content is simplified, a separate declaration (posting) is not required. The right of withdrawal can only be exercised in the case of a purchase as a consumer, the economic organization (enterprise) is not entitled to the right of withdrawal according to the applicable legal provisions.

After the purchase, you agree to return the package by post or courier to the following address within 14 days from the date of cancellation:

SHL-Pak Trade Kft

+36 30 110 6226

1089 Budapest, Golgota u. 4., building 203, shop 2008 (nearby GLS collection point).

For your convenience and to ensure the safe delivery of the returned product, we recommend using GLS or Sameday Delivery. Please note that Magyar Posta Zrt. has lost packages in some cases, and we would like to avoid further complications.

By purchasing the product, you expressly agree that, in the event of cancellation or cancellation of the order, the merchant will refund the entire paid purchase price (including the basic delivery fee of the product) by bank transfer, no later than after providing the following information. (after receiving the trader's cancellation statement within 14 days) or within 14 days after the cancellation of the order, enter the bank account number and the name of the account holder. In case of cancellation, the merchant will withhold the purchase price until you return the product or prove beyond a doubt that you have returned it, in both cases the earlier date must be taken into account.

Detailed information on the right of withdrawal and a sample withdrawal statement can be found below.

2. Opt-out notice

right of withdrawal

Within 14 days, you have the right to terminate the contract with the merchant without giving reasons.

The withdrawal period expires 14 days after you or a third party other than the named supplier has received the product.

If you wish to exercise your right of withdrawal/termination, you must send a clear statement containing your intention to withdraw/terminate by mail to the following address: SHL-PAK TRADE KFT kft. , 1089 Budapest, Golgota u.4.203.épulet 2008. Store, Budapest, VIII. kerulet, or electronically to the email address info@thundersell.hu. For this purpose, you can also use the sample revocation/termination statement below. You can fill out a sample withdrawal/termination statement on our website or submit another statement that clearly expresses your intention to withdraw/terminate. If you decide otherwise, we will immediately confirm receipt of the withdrawal/termination on a durable data medium (e.g. e-mail)!

If you send the revocation/termination statement before the expiration of the above-mentioned deadline, you exercise your right of revocation/termination within the deadline.

Legal effects of revocation/termination:

If you cancel the purchase, cancel the contract, we will immediately (but no later than 14 days after receiving the cancellation notice) refund the compensation provided by you, including the shipping costs of the products (except for the cheapest standard shipping costs). offered method).

During the refund, we will use the same payment method as the original transaction, unless you specifically agree to a different payment method; we do not charge any additional costs for using this refund method. We can withhold the refund until we receive the returned product or until you can prove that you returned the product: the earlier of the two dates must be taken into account.

You must return or hand over the Products to us without undue delay, but no later than 14 days after your statement of withdrawal/termination. The deadline is considered met if you send the product before the 14th deadline. You are responsible for returning the product